NOC SSL Technician
Dulles, VA 20166
A Global Media Company is seeking a NOC SSL Technician to join their team in Dulles, VA!
Process SSL deployments to the CDN edge servers
Update and manage SSL change request ticket queue
Audit active SSL change requests to ensure SLAs are met
Review SSL change requests to ensure all requirements are met for processing and approve.
Responsible for maintaining knowledge continuity among peers and internal escalation teams. This includes updating internal knowledge bases with new processes and procedures as needed.
Administers SSL request change tickets according to established guidelines, standards, and procedures.
Performs other duties as assigned.
Working knowledge of Linux servers
Medium to strong Command-Line experience required
Experience with SSL and SSL deployments
Ability to follow and create workflows/processes
Ability to create, maintain and follow up on internal tickets used to help engineers drive issues to a timely resolution
Experience as an application, systems or network engineer
Working knowledge of TCP/IP, HTTP/HTTPS and internet protocols
Strong communication skills, with the ability to communicate clearly with respective teams and technical personnel in high-stress situations
Flexible to work different shifts as needed in a 24/7/365 NOC environment
Preferred (or minimum) qualifications:
2+ years professional experience working in a Network Operations Center and/or sysadmin
Bachelor' s Degree degree in a computer related field.
Knowledge of SSL certificates, openssl, and troubleshooting skills
Exceptional verbal and written communication skills